This Privacy Policy explains how Oxnard Pest Control ("we," "us" or "our"), located at 411 W. Esplanade Drive, Oxnard, CA 93036, handles personal information when you visit oxnardpestcontrolsolution.com (the "Website"), call us, or use our pest control services.

Summary

The Website has no contact forms, accounts, advertising trackers or analytics scripts.
We collect personal information mainly when you call us or when we provide service at your property.
We use it to schedule, perform and document pest control services, and to follow legal requirements.
We do not sell your personal information or share it for cross-context behavioral advertising.

Information We Collect

Information you give us

When you call us, schedule service or we visit your property, we may collect:

Your name, phone number, email address and service address
Details about the pest problem, your property and access instructions
Information about children, pets or health conditions in the household that you choose to share so treatment can be planned safely
Whether you own or rent the property, and landlord, property manager or HOA contact details you provide
Billing and payment information needed to complete a transaction
Photos of pest activity or property conditions, taken during an inspection or sent by you

Information collected automatically when you use the Website

The Website is a static site hosted on Cloudflare Pages. It does not set cookies or run analytics or advertising code. Like any web host, Cloudflare processes technical information needed to deliver and secure the Website, such as your IP address, browser type, device information, pages requested and the date and time of the request. Cloudflare handles this data under its own privacy policy, available at cloudflare.com.

Phone calls

Tapping a phone number on the Website opens your device's phone app and places a regular call. Our phone service provider records call details such as the calling number, date and duration as part of normal phone service.

How We Use Information

To respond to your call and schedule inspections, treatments and follow-up visits
To perform services safely, including planning around children, pets and health concerns
To prepare estimates, invoices, inspection reports and service records
To provide pesticide use notices and keep records required by California law and regulations for structural pest control
To communicate with you about your service, including appointment reminders and follow-up
To protect the security of the Website and our business, prevent fraud, and meet legal obligations

How We Share Information

We share personal information only as needed to run our business and provide service:

Service providers that support our operations, such as phone, scheduling, payment processing, website hosting and accounting providers, who may use the information only to provide services to us
Government agencies when required by law, including reports and records required for structural pest control, such as termite inspection reports filed with the state
People you direct us to share with, such as a landlord, property manager, HOA, real estate agent or escrow company, when you ask us to or when needed to complete the service you requested
Legal and safety purposes, when required to comply with the law, respond to legal process or protect the rights, property or safety of our customers, employees or others
Business transfers, if the business is sold or reorganized, subject to this policy

We do not sell personal information, and we do not share it for cross-context behavioral advertising.

How Long We Keep Information

We keep customer and service records for as long as needed to provide service, handle billing and warranty questions, and meet legal, tax and regulatory recordkeeping requirements. When information is no longer needed, we delete it or make it anonymous.

How We Protect Information

We use reasonable administrative, technical and physical safeguards to protect personal information. The Website is served over HTTPS. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your California Privacy Rights

Depending on the circumstances, California residents may have the right to:

Know what personal information we have collected about them and how it is used and shared
Request deletion of personal information, subject to legal exceptions such as records we are required to keep
Request correction of inaccurate personal information
Not be discriminated against for exercising these rights

To make a request, call us at (805) 514-3283 or write to us at the address below. We will verify your identity before completing a request. You may use an authorized agent to make a request on your behalf.

Under California Civil Code section 1798.83 ("Shine the Light"), California residents may ask whether we disclose personal information to third parties for their direct marketing purposes. We do not.

Do Not Track Signals

The Website does not track visitors across other websites over time, so it does not respond differently to browser "Do Not Track" signals. The Website does not allow third parties to collect personal information about your online activities over time and across websites.

Children's Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children online. Information about children in a household that a parent or guardian shares with us for treatment safety is used only for that purpose.

Links to Other Websites

The Website may refer to other websites, such as government agencies. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact Us

Oxnard Pest Control
411 W. Esplanade Drive
Oxnard, CA 93036
Phone: (805) 514-3283